Coalition Information Center

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The Coalition Information Center (CIC) was the Bush administration's "'rapid response' team", "created to wage the propaganda war" against Osama bin Laden, Martha Brant reported in Newsweek, November 12, 2001.

  • After the September 11, 2001 attack, Karen P. Hughes, counselor to President George W. Bush, "launched a quick-response war room at the White House to counter the Taliban's anti-American propaganda." [1]
  • "In October 2001, Hughes worked with PR specialist John Rendon to create the Coalition Information Center (CIC), which Laura Flanders describes as a 'fast-response network [with offices in Washington, London, and Islamabad] set up to respond to anti-US news that appears anywhere in the world.' ... 'It will take probably 10 or 15 or even 20 years for the kind of campaign we are talking about to have an effect,' Hughes said at the time. 'We have not done a very good job in America over the past 20 or 30 years of explaining our values to the rest of the world and talking about the values we have in common. And we're obviously behind.'" [2]
  • "When it became apparent that the United States and Britain were not winning the public relations battle in the Middle East, the White House established the Coalition Information Center, with offices in Washington, London and Pakistan, to react in real time to breaking news and present the American side of the conflict to Mideast viewers." [3]

Controlling the Story

"A little-noticed but critical component of the war on terrorism operates beneath lamp-bearing cherubs in a building next door to the White House. There, amid message boards that list upcoming events and clocks that display the time in Washington, London, Afghanistan and Pakistan, the Coalition Information Center has a mission nearly as important as winning the war: controlling the story," Judy Keen reported December 18, 2001, in USA Today.

"The public-relations operation stretches from downtown Washington to London, Islamabad and Kabul, where people are stationed to help choreograph foreign reporters' perspectives on the war. 'We've learned that you either start the news wave or you're swamped by it,' says Jim Wilkinson, a White House communications aide who runs the center," Keen wrote.

"The Global War on Terrorism: The First 100 Days"

"The White House's Coalition Information Center, the office charged with drumming up support for the War on Terror both at home and abroad," released the "official report card on the administration's efforts to date" -- "The Global War on Terrorism: The First 100 Days" -- on December 20, 2001.

About CIC

  • Three Coalition Information Centers: Washington, DC; London; and Islamabad, Pakistan, working together to "help serve the President and coalition partners in their efforts to communicate to the world about the war on terrorism." [4]
  • Washington: Jim Wilkinson
  • London: Tucker Eskew, White House Director of Media Affairs
  • Pakistan: Greg Jenkins, White House representative
  • "The State Department works closely with Al Jazeera and other middle east media outlets. We are working to get as many US officials on these outlets to help tell our story about the war against terrorism." [5]

Notes

"Ambassador Kenton W. Keith, the U.S. State Department's Special Envoy to Islamabad from November 2001 to January 2002, ... set up the Coalition Information Center in Pakistan following the September 11 terrorist attacks and served as spokesperson on Coalition activity in Afghanistan." Keith served as "U.S. Ambassador to Qatar from 1992-95." [6]

  • State Department (Free Republic), November 20, 2001: "The U.S. Embassy in Islamabad opened a Coalition Information Center. Kenton Keith served as the Center's director."

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