Fiona Hollier

Fiona Hollier "has over 12 years experience in organisational and interpersonal communications, as a workplace educator and facilitator. As a facilitator, Fiona is highly skilled in creating environments in which participants are able to reflect, analyse and contribute in meaningful and honest ways. She leads participants to probe beneath the surface of their reflex reactions, to uncover the mental models from which they are operating. She uses her interpersonal competencies and conflict resolution skills to negotiate agreements between different stakeholder and factional groups, to resolve issues on which future cooperation is required.

"Fiona is currently CEO of LEADR, the major profressional oirganisation for dipute resolvers, and has previously served as Vice Chair of the LEADR national Board, and on the Executive of the NSW Chapter, including as Chapter Chair. Her previous experience includes 12 years consultancy in interpersonal and organisational communications, teaching Social Interaction in the Bachelor of Communications degree at the University of Western Sydney and co-authoring the Conflict Resolution Network Trainers' Manual.

"Fiona has managerial experience in public relations, community organisation, and client advocacy. In these roles, Fiona used her interpersonal competencies and conflict resolution skills to negotiate agreements between different stakeholder and factional groups, to develop policy and represent client groups to government. Fiona managed the efforts and rivalries of state branch staffs and the partner organisation to design, launch and implement a very successful national project for a major health organisation. Fiona has also worked as a consultant with the Conflict Resolution Network Consulting Group (CRNCG) for eight years. CRNCG is Australia’s leading consulting firm in providing services for managing conflict within corporate and government organisations."

• CoFounder, Hollier and Hart